Our prices are always quoted with VAT!

Goods up to the value of CZK 30,000 including VAT can be sent on cash on delivery. Depending on the weight of the shipment, we charge the usual transport surcharge. This may vary depending on the transport distance.

Indicative table for delivery in the Czech Republic:
0 - 5 kg - up to 180 CZK
5 - 15 kg - up to 250 CZK
15 - 30 kg - up to 450 CZK
30 kg or more - we will clarify by phone

For purchases over CZK 30,000 including VAT, we usually require payment in advance on the basis of a payment request sent by us. After crediting the purchase price to our account, the goods will be dispatched immediately from our warehouse with a complete set of documentation.

It is also possible to pick up the goods in person, based on prior telephone agreement.

BUSINESS TERMS OF SALE OF GOODS FOR ORDINARY CUSTOMERS

Store operator:

Jiří Šejna

At Rendlíku 1905

393 01 Pelhrimov

ID: 07674651

Phone: +420 603 876 325

Email: extremeedc.cz@gmail.com

Account number: 1434832028/3030

We are not VAT payers

1. Order
Individual purchase contracts are concluded on the basis of the buyer's electronic orders. The buyer's order must contain the following basic requirements:
of the seller - trading company (name) and registered office, seller's ID number (selected by the buyer from the e-commerce offer when ordering goods)
of the buyer - first and last name, name, business name and registered office, place of business or residence of the buyer; ID number and VAT number of the buyer, if he is registered as a VAT payer and runs a business;
phone and e-mail of the buyer.
specification of the desired goods by specifying the product code, which clearly determines the subject of the order (numerical designation of products by type, listed in the e-commerce price list)
quantity of required pieces of products
selected payment method
the desired delivery date of the goods
address for delivery of goods and method of delivery

On the basis of the proper order of the buyer, the seller will verify the order, in which he will confirm to the buyer the type, expected price and quantity of products that he undertakes to deliver to the buyer, as well as the delivery date of the ordered goods. The order is considered binding between the parties after its verification by the seller. This provision is not binding for the seller in the event that the manufacturer stops supplying the given product or launches new versions of the products.

2. Payment terms
The standard methods of payment for the purchase price of the delivered goods are: payment upon receipt from the carrier, i.e. cash on delivery when picking up the goods and payment in advance by transfer to the seller's account. Other methods of payment of the purchase price depend on the agreement between the buyer and the seller during order verification.

3. Delivery of goods, methods of delivery
The seller and the buyer have agreed on the following methods of delivery of the goods (see point 3.1, 3.2, 3.3 and 3.4) in the territory of the Czech Republic.
The conditions for the delivery of the goods in the specified period are:
Order verification.
Free stock of the ordered goods in the ordered quantity on the electronic order .
Alternatively, execution of the agreed method of payment to the seller's account (when paying in advance, so-called proforma invoice).
The ordered goods are dispatched no later than the following working day after the above conditions for the delivery of the goods have been met.

3.1 To the delivery address with cash on delivery
The goods are sent by the carrier on cash on delivery. The carrier delivers shipments on working days usually within 24 hours from the time of dispatch. In the event that the carrier does not reach the buyer at the specified address, he will leave a written notice for the buyer at the designated place with a telephone number and information on when the goods will be delivered to him again. The buyer can contact the carrier on the given phone number and agree on another place and time of delivery. If the buyer does not contact the carrier, the carrier will attempt to deliver the goods on the next business day. In the event that the carrier does not reach the buyer again at the specified address, he will leave a second written notice to the buyer at the place designated for that purpose, indicating the telephone connection. If the buyer does not contact the carrier within the next five working days, the carrier returns the goods to the seller. In the case of a larger amount to be collected, the carrier contacts the buyer first by phone and agrees with him the date of delivery of the goods in advance.

3.2 To the delivery address without cash on delivery
The goods are delivered under the same conditions as cash on delivery, with the buyer agreeing on an individual payment method with the seller.
The buyer is obliged to take over the ordered goods from a third party (seller's logistics partner), who will deliver them to him via a carrier. The seller, as the debtor, agrees to this way of fulfilling the obligation to deliver the ordered goods.

3.3 Personal collection at the seller's headquarters
The buyer undertakes to pick up the goods at the seller's headquarters. The seller invites the buyer to collect the goods by phone or e-mail according to the data on the order, no later than one working day after the above condition for the delivery of the goods has been met.

3.4 Delivery of goods - weight restrictions
If the weight of one of the items in the order exceeds 1000 kg, only personal collection at the seller's headquarters is possible.

3.5. Místo plnění 
Místem plnění při odběru zboží dle bodu 3.1, 3.2 a 3.3 je sklad prodávajícího. Povinnost prodávajícího dodat objednané zboží je splněna jeho předáním kupujícímu v dohodnutém místě plnění nebo okamžikem předání přepravní službě k přepravě do místa určení; tímto okamžikem přechází na kupujícího nebezpečí veškeré škody na zboží (riziko poškození zboží, ztráty, odcizení atd.). Veškeré zboží předané prodávajícím v místě plnění k přepravě je na území ČR pojištěno do výše 150.000,- Kč.

4. Transportation charges
A shipping fee is charged to the price of the goods if the total price of the goods in the electronic order does not exceed the amount of CZK 15,000 without VAT. Transportation price table (without VAT):

to the delivery address with cash on delivery: CZK 169 / package
to the delivery address without cash on delivery: CZK 169 / package

Carriers: Czech Post and PPL. When purchasing goods up to 600 crowns, it can be sent as a registered letter
personal collection at the seller's headquarters: by prior arrangement
The relevant VAT is added to the price.

5. Contract penalty
The contracting parties have agreed that in the event that the seller ships the goods ordered by the buyer and the buyer does not take over the goods from the carrier in accordance with the conditions specified in the delivery method, the seller is entitled to demand payment of a contractual fine (cancellation fee) in the amount of CZK 900, if the contracting parties they cannot agree otherwise.

6. Consumer contracts and instructions on the right of withdrawal
In the event that the sale of goods (or the realization of the subject of performance) is carried out by the consumer on the basis of a contract concluded using means of distance communication (especially electronic commerce on the Internet), the buyer - consumer has the right to withdraw from the contract within 14 days of taking over the performance. Only in the event that the supplier fails to provide the consumer with the information that he is obliged to provide according to Section 53, Paragraphs 4 and 5 of the Civil Code, this period is 3 months from the acceptance of performance. If, in accordance with § 53, paragraphs 4 and 5 of the Civil Code, this information is duly forwarded during this three-month period from the acceptance of performance, the three-month period ends and the fourteen-day period runs from then on.

However, the consumer cannot withdraw from the contracts listed in § 53, paragraph 7 of the Civil Code, which are in particular:
contracts for the supply of computer programs, if the consumer has violated their original packaging of the contract for the supply of goods modified according to the consumer's wishes
contracts for the supply of goods or services, the price of which depends on fluctuations in the financial market, regardless of the will of the supplier, and other contracts listed by law.
The consumer's notice of withdrawal from the remote contract must be delivered to the supplier (seller) by the end of the withdrawal period. When using this right to withdraw from the contract, the consumer is obliged to properly return the complete goods (performance), i.e. in their original condition and packaging, capable of resale, intact, with all documents and documentation that were delivered to the consumer. The consumer returns the goods to the supplier's address. The consequence of withdrawal is the obligation of the parties to return everything they received under the contract. The direct costs of returning goods are borne by the consumer. After withdrawal and proper return of the goods by the consumer, the supplier is obliged to return the amount paid for the goods to the consumer without undue delay, after deducting the costs incurred by the seller to transport the goods to the consumer.

A contract concluded at a distance with a consumer can only be canceled under the conditions set by the Civil Code (§ 49, § 517 par. 1, § 597, § 623, § 679).

A consumer in the above sense means a customer - a buyer who, when concluding and fulfilling the contract, does not act as part of his business or other business activity.

7. Protection of personal data
If the buyer is a natural person, they enter the following information when ordering: Name and surname, Full postal address, Email address, Telephone number. This information is necessary for the identification of the buyer and possible communication.
If the buyer is a legal entity, he also enters the following information during registration: Company name, ID number, VAT number. If the buyer is a natural person - an entrepreneur, he will also provide information about the place of business, ID number and VAT number. These data make it possible to carry out the necessary accounting operations, prepare a tax document usually required by both parties, or identify the buyer's payment made by bank transfer.

The seller protects the buyer's private data from misuse. It collects this information to improve the quality of its services and does not provide it to third parties without the consent of the buyer.

By using the online store, the buyer agrees to the collection and use of information about himself and his purchases according to the above rules.

8. Other arrangements
The buyer acknowledges and agrees that, in addition to these terms and conditions, the rights and obligations between the seller and the buyer are governed by the seller's terms and conditions, which are available at the seller's headquarters or on his website, and the procedure for making a claim for product defects (complaints) according to the complaints procedure of the seller, which is also available at the seller's headquarters or on his website.
The buyer declares that before filling out the order and sending it, he has familiarized himself with these terms and conditions, the terms and conditions of the seller and the complaint procedure of the seller and that he agrees with them.

By filling out and sending an electronic order (or another form of order via remote communication, e.g. by fax), the buyer simultaneously confirms that the seller has provided him with information in accordance with § 53, paragraph 4 of the Civil Code, in his business conditions accessible from the 'www browser'. i.e. identification data of the seller (business name, ID number, seat, possibly residence in the case of a natural person), name of the ordered goods and their main characteristics, price of the goods, delivery costs, method of payment and delivery, instructions on the right to withdraw from the contract according to section 53, paragraph 6 of the Civil Code, the costs of using remote communication means and the period during which the offer or price remains valid

COMPLAINTS PROCEDURE

I. Introductory Provisions

1. This complaint procedure is issued by the company Jiří Šejna, registered office U Rendlíku 1905 393 01 Pelhřimov, ID: 07674651, phone: +420 603 876 325, email: extremeedc.cz@gmail.com (hereinafter referred to as the "Seller").

2. This complaint procedure contains information on the scope, conditions and method of exercising the right from defective performance (hereinafter referred to as "complaint") in connection with purchase contracts concluded between the customer and the Seller, together with information on where the complaint can be filed.

II. Conditions and method of making a claim

1. The customer can make a claim at U Rendlíku 1905 393 01 Pelhřimov.

2. The customer makes a claim in person, by post at U Rendlíku 1905 393 01 Pelhřimov, or by email at www.extremeedc.cz@gmail.com. The customer proves the purchase of the claimed goods with a purchase receipt.

3. It is absolutely necessary to apply the complaint without unnecessary delay, as soon as the defect appeared. Any delay during the continued use of the goods may cause the defect to worsen, the goods to deteriorate and may be the reason for the rejection of the claim.

4. The complaint is considered to have been properly applied, if the general principles of hygiene do not prevent the complaint. The customer is obliged to present the claimed goods cleaned, free of all impurities and hygienically sound. The seller is entitled to refuse to take over for the complaint procedure goods that do not comply with the above-mentioned principles of general hygiene (in particular Decree No. 91/1984 Coll., on measures against communicable diseases).

5. The seller is obliged to issue a written confirmation to the customer of when the customer has exercised the right, what is the content of the complaint and what method of handling the complaint the customer requires; and further confirmation of the date and method of processing the complaint, including confirmation of the repair and its duration, or written justification for the rejection of the complaint.

6. The seller or an employee authorized by him will decide on the complaint immediately, in complex cases within three working days. This period does not include the time appropriate for the type of product or service required for a professional assessment of the defect. The complaint, including the removal of the defect, must be handled without undue delay, no later than 30 days from the date of the complaint, unless the Seller and the consumer agree on a longer period. Missing this deadline is considered a material breach of contract.

III. Scope of rights from defective performance

1. The rights and obligations of the Seller and the customer regarding the Seller's guarantee for the quality of the goods upon acceptance and the customer's rights from defective performance are governed by the relevant generally binding regulations (in particular the provisions of § 2161 et seq. of Act No. 89/2012 Coll. (hereinafter referred to as the "Civil Code ") and Act No. 634/1992 Coll., on consumer protection (hereinafter referred to as the "Consumer Protection Act").

2. The seller guarantees to the customer that the goods are free of defects upon receipt. In particular, the Seller responds to the customer that at the time the customer took over the goods:

a. the goods have the properties that the Seller and the customer have agreed upon, and if there is no agreement, such properties that the Seller or the manufacturer has described or that the customer expected with regard to the nature of the goods and based on the advertising carried out by them,

b. the goods are suitable for the purpose that the Seller states for their use or for which goods of this type are usually used,

c. the goods are in the appropriate quantity, measure or weight, a

d. the goods comply with the requirements of legal regulations.

3. A change (property) of the goods that has arisen as a result of its wear, improper use, insufficient or inappropriate maintenance, as a result of natural changes in the materials from which the goods are made, as a result of any damage by the customer or a third party, or other improper intervention.

4. If a defect becomes apparent within six months of receipt, it is considered that the goods were already defective upon receipt.

5. If the goods do not have the characteristics specified in Article 3.2 above, the customer may also request the delivery of new goods without defects, if this is not unreasonable due to the nature of the defect, but if the defect concerns only a part of the item, the customer may only request the replacement of the part; if this is not possible, he can withdraw from the contract. However, if this is disproportionate due to the nature of the defect, especially if the defect can be removed without undue delay, the customer has the right to have the defect removed free of charge.

6. The customer has the right to the delivery of new goods or the replacement of a part even in the case of a removable defect, if he cannot properly use the item due to the repeated occurrence of the defect after repair or due to a larger number of defects. In such a case, the customer also has the right to withdraw from the purchase contract.

7. If the customer does not withdraw from the purchase contract or does not exercise the right to the delivery of new goods without defects, to the replacement of its component or to the repair of the goods, he can demand a reasonable discount. The customer has the right to a reasonable discount even if the Seller is unable to deliver new goods without defects, replace its parts or repair the goods, as well as if the Seller does not remedy the situation in a reasonable time or if the remedy would cause significant difficulties for the customer.

8. The right of defective performance does not belong to the customer if the customer knew before receiving the goods that the goods had a defect, or if the customer himself caused the defect.

9. The customer is entitled to exercise the right from a defect that occurs in consumer goods within twenty-four months of receiving the goods (with the exception stated in Article 3.8 below). This does not apply to:

a. for goods sold at a lower price due to a defect for which a lower price was agreed,

b. for the wear and tear of the goods caused by their usual use, or

c. if it follows from the nature of the matter.

10. If defective performance is a material breach of contract, the customer has the right to:

a. to remove a defect by delivering a new item without a defect or by supplying a missing item,

b. to remove the defect by repairing the item,

c. for a reasonable discount from the purchase price, or

d. withdraw from the contract.

11. The Customer shall inform the Seller of the right he has chosen upon notification of a defect, or without undue delay after notification of a defect. The customer cannot change the choice made without the consent of the Seller; this does not apply if the customer requested repair of a defect that turns out to be irreparable. If the Seller does not remove the defects within a reasonable period of time, or if he informs the customer that he will not remove the defects, the customer may demand a reasonable discount from the purchase price instead of removing the defect, or may withdraw from the contract. If the customer does not choose his right in time, he has the rights according to Articles 3.12 to 3.14.

12. If defective performance is a minor breach of contract, the customer has the right to have the defect removed, or to receive a reasonable discount from the purchase price.

13. As long as the customer does not exercise the right to a discount on the purchase price or withdraw from the contract, the Seller can deliver what is missing or remove the legal defect. Other defects can be removed by the Seller at his option by repairing the goods or by delivering new goods; the choice must not cause unreasonable costs to the customer.

14. If the Seller does not remove the defect in the goods in time or refuses to remove the defect, the customer may request a discount from the purchase price, or may withdraw from the contract. The customer cannot change the choice made without the consent of the Seller.

IV. Final Provisions
1. The complaints procedure was developed in accordance with the Civil Code and the Consumer Protection Act.
2. Complaints are handled in accordance with this complaint procedure, the Civil Code, the Consumer Protection Act and other relevant legal regulations.

3. This complaint regulation becomes valid and effective on June 1, 2021

Vzorový formulář pro odstoupení od smlouvy (vyplňte tento formulář a pošlete jej zpět pouze v případě, že chcete odstoupit od smlouvy)

Oznámení o odstoupení od kupní smlouvy - Adresát: Denisa Šejnová, Pětihosty 115, 251 67 Pětihosty 

Oznamuji, že tímto odstupuji od smlouvy o nákupu tohoto zboží: ........................................................................................................................................ 

Datum objednání zboží: .............................................................................................. 

Jméno a příjmení kupujícího spotřebitele: .................................................................. 

Adresa kupujícího spotřebitele: ....................................................................................................................................................................................................................... 

Číslo prodejního dokladu 1 : ............................ - Číslo objednávky 2 : ......................................... 

Kupní cena má být vrácena bezhotovostním převodem na bankovní účet číslo: …………………………………………. /........................

Podpis kupujícího spotřebitele (pouze pokud je tento formulář zasílán v listinné podobě): ................................................... 

Datum ...................................................